7fb77's Privacy Policy

7fb77 ("we", "our", "platform") provides a safe and reliable online betting and casino experience for users in Bangladesh. This privacy policy explains what information is collected when you use the 7fb77.lat website, how that information is used, and what measures we take to protect it. By using this platform, you are agreeing to this privacy policy.

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1 What information we collect

7fb77 collects two types of information to run its services smoothly: information provided directly by the user, and information collected automatically.

1.1 Information you provide directly

Information you give us when registering an account, completing verification, or contacting support:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details (when identity verification is required)
• Financial transaction details — such as bKash, Nagad, Rocket, Upay or bank account information
• Details of messages or complaints sent to support

1.2 Information collected automatically

Information collected technically while you use 7fb77:

• IP address and device information (phone model, operating system)
• Browser type and version
• Which pages on the website you visited and how long you stayed
• Login duration and session activity
• Information collected through cookies and similar tracking technologies

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2 Purpose of using information

7fb77 uses collected information only for the following legitimate purposes:

• Account management: To create, verify, and keep your account secure.
• Transaction processing: To complete deposits and withdrawals accurately — via bKash, Nagad, Rocket, Upay or bank transfer.
• Customer service: To respond to your questions, complaints, or support requests.
• Security and fraud prevention: To prevent illegal activity, fraud, and account hacking.
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: To analyse user experience and improve the platform.
• Responsible gaming: To identify unusual playing patterns and provide necessary support.

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3 Information sharing and disclosure

We may share information with third parties in the following limited circumstances:

3.1 Payment processors

The necessary financial information is shared with bKash, Nagad, Rocket, Upay or the relevant bank to complete financial transactions. This information is used only for the transaction in question.

3.2 Technology service providers

The minimum necessary information is shared with technology partners who help operate our platform — such as server hosting, data analytics, and security service providers. They work under strict confidentiality agreements.

3.3 Legal obligations

Information may be disclosed in response to a legal process, court order, or valid request from a regulatory authority.

3.4 Business transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. You will be notified in advance if such a change occurs.

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4 Cookies and tracking technologies

The 7fb77 website uses cookies and similar technologies to improve the user experience. Cookies are small data files stored on your device.

4.1 Types of cookies

• Essential cookies: Required for login sessions and core platform functions — without these the site will not work properly.
• Functionality cookies: To remember your preferences such as language and account settings.
• Analytics cookies: To understand website traffic and user behaviour — data is processed anonymously.

You can disable cookies in your browser settings. However, some features of the platform may become limited as a result.

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5 Data security measures

7fb77 uses industry-standard security technology to keep your information safe:

• SSL/TLS encryption: All data transmitted between you and our servers is encrypted, making it impossible for third parties to read.
• Secure payment gateway: Financial information is not stored directly on our servers but is handled through a secure payment processor.
• Access controls: Only authorised staff can access the information they need, and everyone is required to work under a confidentiality agreement.
• Regular security audits: Regular reviews are conducted to identify and address potential vulnerabilities.
• Data backup and recovery: Secure backup systems are in place to prevent accidental data loss.

While we take every possible security measure, no platform can guarantee 100% security on the internet. So please keep your account password confidential and change it regularly.

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6 Data retention period

7fb77 retains your information only for as long as necessary. The retention period depends on the following:

• Active accounts: All relevant information is retained for as long as the account remains active.
• Closed accounts: Even after an account is closed, certain information may be retained for a defined period in accordance with legal and regulatory requirements.
• Financial records: Transaction information is retained in accordance with financial law requirements.
• Deletion requests: If there are no legal obligations requiring retention, information will be deleted upon your request.

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7 Your rights

As a user of 7fb77, you have the following rights over your own information:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of any inaccuracies in your information.
• Right to erasure: The right to request deletion of your information in certain circumstances — though this may be limited where legal requirements apply.
• Right to restrict processing: The right to request that use of your information be limited in certain cases.
• Right to object: The right to object to a specific use of your information.
• Data portability: The right to receive your information in a structured format.

To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time.

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8 Protection of minors' information

7fb77 is for users aged 21 and above only. We do not knowingly collect any personal information from minors. Age verification steps are taken at the time of account registration.

If it comes to our attention that information from a minor has been collected, we will immediately close that account and delete the relevant information.

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9 International data transfers

In some cases your information may be processed outside Bangladesh — for example on the servers of our international technology partners. In such cases we ensure that:

• Data transfers are carried out with appropriate protective measures in place.
• The receiving party maintains standards equivalent to this privacy policy.
• Your information is used only for the specified purpose.

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10 Third-party links and services

The 7fb77 platform does not contain links to third-party websites. Third-party services used on the platform, such as payment gateways, have their own privacy policies. To learn about their policies, please contact that service provider directly. 7fb77 is not responsible for the privacy practices of third parties.

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11 Policy changes and updates

7fb77 reserves the right to change this privacy policy when necessary. If any significant changes are made, we will:

• Send a notice to your registered email address.
• Display a clear notification of the changes on the website.
• Update the "Last updated" date at the top of this page.

If you continue using 7fb77 after any changes, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.

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12 Responsible gaming and data use

7fb77 is committed to responsible gaming. By analysing your playing data, we identify users who may need additional support. This analysis is solely for your protection and is never used for advertising purposes.

To learn more about responsible gaming, visit our Responsible Gaming page.

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13 Contact and complaints

If you have any questions or complaints about this privacy policy or your information, please contact us:

• Email: [email protected]
• Live chat: Via the website's live chat feature, 24/7

We take any concerns about your privacy seriously and will do our best to respond as quickly as possible.